At Cheng, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, located at https://chengartandcrafts.com/.

By using our website, you consent to the data practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

• Personal information such as your name, email address, phone number, and shipping address when you create an account or make a purchase.
• Transaction details related to purchases you make on our platform.
• Information automatically collected about your device, browser, and browsing patterns through cookies and similar technologies.
• Other information you voluntarily provide to us through forms or correspondence.
• How We Use Your Information

We may use the information we collect for the following purposes:

• To process transactions and provide you with products or services.
• To communicate with you about your account, orders, and inquiries.
• To personalize your experience and improve our website and services.
• To detect and prevent fraud, abuse, or security incidents.
• To comply with legal obligations and enforce our policies.
• Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

• With sellers on our platform to fulfill your orders and provide customer support.
• With service providers who assist us in operating our website and providing services.
• With law enforcement or regulatory authorities in response to legal requests or to protect our rights or the rights of others.
• We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website.
• You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@chengartandcrafts.com.

This Privacy Policy was last updated on June 12, 2024.